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Tony Banta

#002: Metrics Change Everything
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#002: Metrics Change Everything

 
 
00:00 / 00:29:36
 
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Production for this episode is made possible by The Client Success System® For more information on the client fulfillment audits and to speak to one of our consultants, go to http://ClientSuccessCall.com

On this teaching episode of The Client Whisperer Show, we dig into how tracking metrics can empower incredible decision making and transform your business (not to mention your clients.)

How difficult would it be to drive a car without a dashboard or speedometer? What about if you had a broken fuel (or charge for us tesla drivers) indicator? Yet most client business owners I find are tracking few metrics beyond revenue.

Tony shares how to make your metrics actionable so you can create negative and positive feedback loops in the right places. And yes, you need both negative and positive feedback loops. Want to know the difference? We share that too, giving easy to understand examples.

Lastly, because we want you to take action after each episode, we give you some specific advice on how to extract data from your clients.

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