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Tony Banta

#003: The 5 Metrics to Maximize Client Retention & Profit
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#003: The 5 Metrics to Maximize Client Retention & Profit

 
 
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Production for this episode is made possible by The Client Success System® For more information on our client fulfillment audits and to speak to one of our consultants, go to http://ClientSuccessCall.com

On this teaching episode of The Client Whisperer™ Show, we discuss the 5 metrics that will help you and your business maximize client success and profit.

It is so tempting to make changes to your business and how you serve your clients when things don’t feel like they are going right. Stop! Tracking real numbers and metrics isn’t as hard as you think and that is the only way you can stop making emotional decisions when it comes to your clients.

Tony shares why tracking sales, dropouts, client skill activation, client success and retention will give you a picture of the entire health of your business and how it can be improved.

Lastly, because we want you to take action after each episode, we give you some specific advice on how to get your clients to give you the exact data you need. 

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