Maximize Your Profit

with our complimentary profit calculator

Subscribe to the

Podcast

Tony Banta

#006: There is No Perfect Client Experience
Subscribe

#006: There is No Perfect Client Experience

 
 
00:00 / 00:22:06
 
1X
 

Empowering truth time…there is no such thing as a perfect client experience. That doesn’t mean that you can’t optimize it for client success though. And in fact, that is your responsibility as a leader.

On this episode of The Client Whisperer™ Show, Tony explains why perfection isn’t required, the steps you can take to create an excellent client experience, and what to do when things go wrong.

There are 5 critical areas we need to remove friction to a client experience. If you do that, then you will be well on your way to providing legendary client service. In this episode, we dig into each and explain what you need to do to have a solid baseline and then improve when the data indicates it is necessary.

  1. Onboarding
  2. Training
  3. Expectations
  4. Overcoming Resistance
  5. Relationship Transition

Production for this episode is made possible by The Client Success System® For more information on the client fulfillment audits and to speak to one of our consultants, go to http://ClientSuccessCall.com

Show Resources:

Related Episodes

#033: How to Lead Clients

#033: How to Lead Clients

#033: How to Lead Clients
What to Say Wednesday

 
 
00:00 / 00:23:11
 
1X
 

For the first time ever, we’re launching a course designed to help you lead your clients to incredible results. We call it Legendary Client Leaders™ and we’re sharing the 5 documents (and a few bonus ones too) that script the exact ways you need to lead clients so they take responsibility, show up feeling empowered, and so YOU feel like the expert leader you know you could be.

#032: Redefining Health with Belldon Colme

#032: Redefining Health with Belldon Colme

#032: Redefining Health with Belldon Colme

 
 
00:00 / 00:44:43
 
1X
 

Belldon Colme is a metabolic cellular biologist, best-selling author, speaker and coach who focuses on balancing body chemistry to help clients reclaim youthful energy, lose weight and achieve optimal wellness goals. Belldon is the founder of the wildly successful Nutritional Fitness™ program.

#031: Managing Risk with Dan Nicholson

#031: Managing Risk with Dan Nicholson

#031: Managing Risk with Dan Nicholson

 
 
00:00 / 00:42:28
 
1X
 

Besides being a remarkable resource on business & financial strategy, Dan is offering a free resource to help business owners and employers maximize the funds they can get from the US Federal Government’s stimulus and relief programs. Dan is kind enough to give this resource away for free to our audience. Go to https://cfeclass.com/helpful to access these complimentary resources.