
What do you say when a client says “Santa Ate My Homework!”? Well, ok, that might be a stretch, but it stems from one of the oldest excuses in the book when someone doesn’t do what they are supposed to do.
We will dig into when to push our clients and when to step back and give them the space they may need, especially during this holiday season.
Production for this episode is made possible by The Client Success System® For more information on the client fulfillment audits and to speak to one of our consultants, go to http://ClientSuccessCall.com