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Tony Banta

#017: How to Deal with Tricky Client Situations
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#017: How to Deal with Tricky Client Situations

 
 
00:00 / 00:24:52
 
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Today Tony talks about how to deal with tricky client situations.

  1. Agree with the exceptions ahead of time
  2. Agree that it’s different and HOW
  3. Agree WHEN and HOW we get back on the standard track…..
  4. Agree on their responsibility
  5. Agree on modified costs of custom arrangement


Production for this episode is made possible by The Client Success System® For more information on the client fulfillment audits and to speak to one of our consultants, go to http://ClientSuccessCall.com

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