Today Tony talks about how to deal with tricky client situations.
- Agree with the exceptions ahead of time
- Agree that it’s different and HOW
- Agree WHEN and HOW we get back on the standard track…..
- Agree on their responsibility
- Agree on modified costs of custom arrangement
Production for this episode is made possible by The Client Success System® For more information on the client fulfillment audits and to speak to one of our consultants, go to http://ClientSuccessCall.com